NHTSA Complaint #11616588 — 2013 FORD F-150

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11616588
Vehicle 2013 FORD F-150
Component VEHICLE SPEED CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

Upon getting a recall done for the OSS downshift my truck has been acting up. While in motion at about 40 mph yesterday my truck automatically downshifted into 1st gear. My tires skid and it jerked me really hard. I though I had hit something. If someone was behind me at that moment or I was going faster it could have caused a wreck. The transmission also does not shift out of 1st gear sometimes after stopping at a light or stop sign. This could cause a wreck also as I can't go over 5-10 mph as the RPMS redline because it will not shift. I can put it in manual mode and shift it sometimes but not always. Occasionally it will not shift past 3rd gear. Since the recall has been done the tech added Campaign 19N01. Upon calling the dealership that did the repair in Memphis TN they stated it had nothing to do with the recall (not sure how they can determine that without looking at it) and it sounded like I was having transmission problems. They are 4 months out for transmission repairs, so even if I wanted to pay for the repair and not try to go through the recall or extended warranty I cant for MONTHS! My engine light is on but have not had the codes ran. The Ford forum... [XXX] all states the same issues I am having. This seems to be a common occurrence and if your vehicle is out of the warranty or had already been done then you are on your own. The forum is stating it is the lead frame or output speed sensor on the transmission that is the issue. I have had so many issues with this FORD its ridiculous. My timing chain exploded as well and I had to purchase a complete new motor. This is a common failure with this model /motor Ford trucks. It also shows a wrench on the dash and the speedometer quits working and mileage, MPG and others just show dashes. Need a resolution from FORD so the customers do not have to fork the bill for THEIR faulty PARTS! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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