NHTSA Complaint #11616529 — 2021 MERCEDES-BENZ GLS450

UNKNOWN OR OTHER issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number	11616529
Vehicle	2021 MERCEDES-BENZ GLS450
Component	UNKNOWN OR OTHER
Date of Incident	September 25, 2024
Date Filed	September 25, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

I was driving only 30mph through my suburban neighborhood bringing my kids to school in the morning when a loud shotgun sound hit my car causing me to be distracted and distraught. My entire sunroof had exploded on me for no reason. Mercedes is currently undergoing a class action lawsuit for this. But since it is not completely yet, I’m being told I need to pay $3700 out of pocket for the default damages and servals days without a vehicle.

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