NHTSA Complaint #11584224 — 2021 MERCEDES-BENZ GLS450

UNKNOWN OR OTHER issue reported to NHTSA

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Crash

Complaint Details

ODI Number	11584224
Vehicle	2021 MERCEDES-BENZ GLS450
Component	UNKNOWN OR OTHER
Date of Incident	April 20, 2024
Date Filed	April 20, 2024
Mileage	N/A miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

I was driving and all of a sudden. The car felt like it was swirling left and right and I was trying my best to straighten the steering wheel, but it felt like I had no control of the car. I eventually hit the median on the road and while all this was happen my dashboard was flashing with all the lights, but my eyes were on the road trying to fix the steering wheel so I don’t know exactly what light was on. When I hit the median, I was finally able to regain full control of the car. It kind of felt like my car was accelerating and swerving at the same time and I was not even stepping on the pedal. I am not sure what caused this, but my car was recently in the shop for some battery issue.

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