NHTSA Complaint #11616390 — 2018 FORD F-150 ENGINE

Complaint Details

ODI Number	11616390
Vehicle	2018 FORD F-150
Component	ENGINE
Date of Incident	August 15, 2024
Date Filed	September 25, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

Cam phaser noise, replaced already at 29000 miles and failed again at 78000 miles, Ford had a Program 21N03 to replace phasers, but expired Jan 2023, was informed this morning by ford dealer. >$4000 to replace a know design issue on these phasers. believe there is a new design but Ford will not warranty the change per 21N03 program. When called Ford customer care, no program available to support a change and rep could not give me assurances if the vehicle is safe to drive. I do not think this is acceptable given a know design issue on this engine.

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