NHTSA Complaint #11616366 — 2021 VOLKSWAGEN ID.4

The contact owns a 2021 Volkswagen ID.4. The contact stated that while driving at an undisclosed speed, the display screen seized and was displaying a black screen. The contact stated that the rear passenger's door handle failed to unlock and open the door. The contact received notifications of NHTSA Campaign Numbers: 24V651000 (Structure) and 24V344000 (Back Over Prevention, Equipment, Electrical System); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.