NHTSA Complaint #11616340 — 2016 BUICK ENCORE

In 2021, My ex husband received a notice from Buick extending the warranty to 120,000 on the Turbo Charger fuel injector due to failure in many vehicles. It was not included as a recall. In the State of Texas, vehicles must have an annual inspection to remain legal to drive. Each vehicle receives an annual Sticker. My sticker and inspection were due in July. In May of 2024, my check engine light came on. I took it to Autozone to diagnose, and they said it was the turbo charger. Since I had no idea my ex-spouse had a letter, I purchased fuel injector cleaner and did this every week. Chevron 92 has always been my gas of choice. Unfortunately, it only cleared the engine light for a few days and my vehicle failed inspection at 120,000 miles. I took my Buick Encore to a traveling mechanic, who cleaned the injectors (supposedly), and after driving about 100 miles and in July finally passed inspection to avoid a citation. At 122,00 miles, on [XXX] I drove my Buick to Dallas Texas, 571 miles one way. I barely made it; the check engine light came on again and the vehicle could barely accelerate. I stopped multiple times to install injector cleaner, used only the best 92 gas at chevron. When I arrived, i took my 2016 Buick Encore to Firestone. They diagnose the Turbo Charger again. unfortunately, the vehicle had reached 123,000 miles by then. They cleaned the Turbo charger but could not replace it. At that time, they let me know that might be a manufacturers defect, since this part should definitely last much longer than 123,000. Barely making it home again, with my [XXX] mother with me, I took my vehicle to Gay Buick GMC to get the Turbo Charger replaced. Buick informed me this was too far past the 120,000 and refused to even replace the part if I paid for labor. This is a $2,653.48 cost. May I ask for your assistance in a remedy, at least for the $700.00 part? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)