NHTSA Complaint #11616143 — 2015 JEEP CHEROKEE

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 11616143
Vehicle 2015 JEEP CHEROKEE
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WI

Consumer Description

I’m not sure what component failed as it is linked to many. My 4 wheel drive is out. The differential pump needs to be replaced. It is available for inspection. My safety was put at risk by my car slipping and I drove into a curb thankfully no one was hurt! I took it into my repair shop and it was confirmed the differential pump needs to be replaced. None of the federal employees had to investigate the car as it wasn’t in an accident. There is a 4 month wait time to get my part so this must be an issue with lots of jeep owners! My service 4 wheel drive light would go on and off when hitting bumps a week before this happened. It still goes on and off as I can’t get it replaced because I cannot obtain the part because it’s on back order for four months! Please help us keep owners get this problem resolved!

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