NHTSA Complaint #11615653 — 2016 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11615653
Vehicle	2016 HYUNDAI SONATA
Component	ENGINE
Date of Incident	September 20, 2024
Date Filed	September 20, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

My car currently has 93000 miles. Since I’ve had 76000 miles, I cannot make it to an oil change without my engine almost running out of oil. My maintenance is always done on time, especially considering I can’t even drive 3000 miles (out of my 5000 mile synthetic oil change life) without my oil light coming on and oil below dipstick. I have taken the car in multiple times, performed multiple engine oil consumption tests and even though my engine is burning a whole quart of oil every 1000 miles, they refuse to replace my engine. I even have an extended warranty through Hyundai so I don’t understand why a defective engine under warranty that literally can’t even drive a whole oil change cycle without running out of oil wouldn’t be replaced by the factory. Please help I’m afraid to take long trips because what if the engine runs out of oil?

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