NHTSA Complaint #11615589 — 2017 NISSAN ROGUE

What component or system failed or malfunctioned, and is it available for inspection upon request? Transmission failed at 35K miles. I am getting the car fixed. we can ask nissan dealership to share failed transmission for inspection How was your safety or the safety of others put at risk? Car was missing when driving and completely lost transmission. Car woudnt move when out in gear. I had to get car towed to mechanic and nissan service center Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, NISSAN dealership confirmed that transmission has failed and needs to be replaced with new Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, inspected by NISSAN service center Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No Warning messages in the car. The same day while driving, engine started missing. Same day, it stopped moving completely. Summary: Extremely disappointed with my 2017 Nissan Rogue. At just 35,000 miles, the transmission failed due to a known manufacturing issue. Car will not drive anymore when put in gear. Despite a $277.7 million settlement for defective CVT transmissions in vehicles like mine (2014-2018 Rogues), Nissan refuses to cover my full repair costs. Nissan, why aren’t you standing by your commitment to fix this? Loyal customers deserve better! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)