NHTSA Complaint #11615342 — 2016 KIA SEDONA

On [XXX], my vehicle overheated and started to leek coolant. This happened while driving at about 65 MPH with my family. No check engine lights came up just noted that the HVAC started to blow hot air and then the vehicle shutdown making difficult to break. I remembered that received a letter from Kia on May 26, 2014 that extended the warranty to 15 years / 180,000 miles for this type of issues - warranty number WYT039. I took it to a Kia dealership in Puerto Rico to get service and they diagnose the vehicle with the same issue as stated in the letter. However, Kia claims that they can't do the work because it is in Puerto Rico and I will have to take to USA mainland. I argue that federal law covers Puerto Rico for Safety Recalls and Warranty information and that they can discriminate for this. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)