NHTSA Complaint #11615295 — 2019 HONDA ACCORD

I recieved a recall letter in Feb. saying that I needed ro wait until fall to have parts re-stocked. I called the Honda dealer to check and see if it is ready to have recall service, the person I spokes to said my car is not under recall. told the person that I received the recall letter in the past, but she said not all cars are under recall but only specific models, which mine was not included. I visited website that letter provided to check the eligibility, it does say, my car is under recall. I chatted with Honda about this and they were still saying mine is not under recall. I called to nhtsa hotline, the woman I spoke to, said yes. my car is under recall and told me to call the federal agency about this. This honda dealer was keep refusing the recall service, I have all the evidence of chat messages that they were lying. this need to be addressed because it is definetely related to someone's safety and they were ignoring of what they supposed to do.