NHTSA Complaint #11615067 — 2023 FISKER OCEAN
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11615067 |
| Vehicle | 2023 FISKER OCEAN |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
My Fisker Ocean has recalls and although they continue to mail me the recall letters and state that someone will call me to help me find a repair shop that will fix the recall, and they provide a number for me to call, no one has ever answered that phone number and they will not answer any emails. When I bought the car the GPS system never worked and they scheduled several appointments to fix it but never was able to fix the problem when a tech did come to my home twice, two different Fisker Technicians, then never followed up with me and then once they went bankrupt, I haven’t heard from them again. The car also has driving bugs that make the car seem unsafe to drive and these were also never addressed. They also sent out an email saying that they were going to send over the air the software version 2.2.update which would fix a few of the recall issues, but I have never received the update and the number they said to call is never answered and no call back although I have left dozens of messages, emails and I call every day for over two months with no response. I live in California not even an hour from their past head quarters and about 30 minutes from their last corporate office and although I don’t believe this gives me any priority over another Fisker owner in another state, it would seem that at least I would be conveniently located to expedite any help or have me drive to any location for recall, warranty or software help. Lastly, this is a plea for help. I live in California, and we have a Lemon Law (1793.22 - 1793.26) that states…. “If your new car has a serious warranty defect that the manufacturer cannot fix, even after multiple attempts, you may be eligible to get your vehicle repurchased or replaced”.How is it that I can’t even get help under this law that is supposed to protect its citizens.
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