NHTSA Complaint #11686011 — 2023 FISKER OCEAN

The contact owns a 2023 Fisker Ocean. The contact received notifications of NHTSA Campaign Numbers: 24V499000 (Electrical System) and 24V466000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that after the manufacturer went bankrupt, the court ordered the Trustee of the manufacturer, Indigo, to complete the recall repairs; however, Indigo was contacted several times but had failed to arrange for the recall repairs. Additionally, the contact stated that after the recall repairs of NHTSA Campaign Numbers: 24V865000 (Services Brakes, Hydraulic; AutoHold Brake System/Brake Hold), 24V623000 (Service Brakes, Electric), 24V405000 (Electrical System), and 24V404000 (Electrical system) were performed over-the air, the vehicle experienced electrical failures. The contact stated that the vehicle failed to unlock and experienced complete loss of electrical power. The contact purchased a battery from Advance Auto and replaced the 12-Volt battery; however, the failure persisted. A mobile technician from Ocean Repair and Services LLC was contacted and arrived at the residence. The technician reprogrammed several modules, and the vehicle was repaired at the contact's expense. The contact later emailed Fisker’s Trustee, Indigo, via email at [email protected] for reimbursement and was advised that the reimbursement claim was denied because the electrical failures were not related to the recalls. The failure mileage was approximately 2,000.