NHTSA Complaint #11614956 — 2018 MAZDA CX-9
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11614956 |
| Vehicle | 2018 MAZDA CX-9 |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
While driving on an interstate service drive in Michigan, my 2018 Mazda CX9 GT suddenly lost power and began flashing overheating warnings. I tried to move my vehicle to a safe spot while the warning and sudden loss of power was happening, which took a moment due to traffic flow and my family being in the car. I moved the car off the road, and let it cool. I slowly drove the car to a parts store to get coolant. Once the cooling system was filled, I brought the car home and began researching the problem. According to internet threads like Reddit this is a wide spread problem happening among Mazda vehicles with several law firms researching class action lawsuits. My car is stuck at the dealership until I can find $12,000 to fix it, and sadly there are hundreds more just like me according to sites like [XXX] and [XXX] [XXX] [XXX] [XXX] [XXX] [XXX] And includes a Mazda Service Bulletin which indicates that there are design faults in the original cylinder head that causes the issue and that repair techs should replace failed parts with the updated and redesigned cylinder head. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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