NHTSA Complaint #11716057 — 2018 MAZDA CX-9

ENGINE issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11716057
Vehicle 2018 MAZDA CX-9
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IA

Consumer Description

Here the facts, bought a car out of state (Illinois) from Iowa with 130,131 miles on Sept 12th 2025, Mazda CX9, the dealer did not disclose any problems with the car, after 3 months of ownership, the car overheats on highway whit family including a [XXX] infant, white smoke under the hood and exhaust pipe, towed home, radiator was replaced, few days after that a coolant leak, vehicle was sent to an authorized Mazda dealership for diagnose, the technician told us, according to Mazda procedures, a cod P111A, the vehicle's engine reached unsafe level of temperature and the whole engine needs to be replaced because a cracked head cylinder. This problem is well known by Mazda because they addressed on a TSB01-002/23 and CSP11 extended warranty, there is a flaw in the design of the engine near the cylinders manifold area, that cracks the engine and requires a full replacement of the engine. its just a flaw in the design of the engine. This issue can appear at any point threatening the life of the occupants of the vehicle INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Related Complaints for the 2018 MAZDA CX-9

Other ENGINE Complaints

#11681066 Cracked cylinder head/leaking coolant.
#11674928 . In January 2024, I purchased a used 2018 Mazda CX-9. The vehicle ran well until [XXX], when I discovered an engine ...
#11657829 Our Mazda CX-9, having roughly 86,000 miles, had catastrophic engine failure while driving. This is caused by coolant...
#11654683 coolant leaking from engine block cracked cylinder head
#11624426 Fan is not working and car is overheating when driving in traffic or low speeds - from forums this seems to be a comm...

Recent Complaints for the 2018 MAZDA CX-9

#11719629 SEATS The adjustable rails holding the rear left seat in place no longer latch. It is available for inspection. This is the...
#11713860 ELECTRICAL SYSTEM Passenger seat heater either had a grounding issue or shorted out, causing to seat to start smoldering and catching f...
#11694595 VISIBILITY/WIPER Passenger side sun visor will not stay in place. Cannot lock it in up position, which means it droops. Causing sight ...
#11686751 BACK OVER PREVENTION: WARNINGS [XXX] 2018 MAZDA CX-9 GRAND TOURING 89014 MILES Date: 9/11/2025 To: Mazda North American Operations Attn: Customer...
#11686751 ELECTRICAL SYSTEM [XXX] 2018 MAZDA CX-9 GRAND TOURING 89014 MILES Date: 9/11/2025 To: Mazda North American Operations Attn: Customer...
Check any vehicle history by VIN - Free vehicle history report