NHTSA Complaint #11614779 — 2018 FORD EXPEDITION

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	11614779
Vehicle	2018 FORD EXPEDITION
Component	WHEELS
Date of Incident	June 5, 2024
Date Filed	September 16, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

Lug nuts could not be removed using Ford's lug wrench. All lug nuts seemed to be slightly oversized preventing lug wrench from fitting. Had I been out on the highway needing to replace a tire, it would have required specialized assistance. I had to replace all lug nuts in order for lug wrench to be an option in the future. I do still have the old lug nuts.

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