NHTSA Complaint #11457793 — 2018 FORD EXPEDITION

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	11457793
Vehicle	2018 FORD EXPEDITION
Component	WHEELS
Date of Incident	March 21, 2022
Date Filed	March 22, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

When trying to change a flat, the factory provided lug wrench would not go onto the factory lug nuts. I was able to get to the tire shop and was advised of an on going issue with the ford lug nuts “swelling “ which in turn would not allow me to remove them to change the tire. After further digging there seems to be many many complaints of this same issue. It was recommended to purchase new ones that were not a two piece design as the OEM Ford ones are. I was told that this could and most likely would continue to happen and could even cause the wheel to come off in worst case scenario. I had to pay 195 dollars for a new set cause I had no other choice being on the road and away from home or a dealership

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Other WHEELS Complaints

#11639143 — January 28, 2025 — The wheel nuts on my vehicle are defective. The Ford Dealership had to replace all twenty-four of them for "swelling"...

#11614779 — September 16, 2024 — Lug nuts could not be removed using Ford's lug wrench. All lug nuts seemed to be slightly oversized preventing lug w...

#11567536 — January 24, 2024 — While parked on an incline, the truck's wheels disengaged and it rolled down backwards. The emergency brake was set. ...

#11458442 — March 26, 2022 — The lug nuts swell and thus disable the lug wrench or any standard socket from removal. This has prevented me from ch...

#11440325 — November 13, 2021 — The aluminum caps on the lug nuts swell making them impossible to remove with the standard lug wrench. Rather than eq...

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