NHTSA Complaint #11613866 — 2011 KIA OPTIMA

2 weeks ago my 2011 Kia Optima's engine died while driving. I am the 2nd owner of the car and bought it in summer of 2022 (not 2020). Before buying the car private sale, I sought my mechanics advice who told me Kia engines had issues going back to 2011. Before buying, my brother called the closest Kia dealership to confirm the owner was telling the truth that he had taken the car in for all safety recalls. Kia told my brother the engine and vehicle belonging to the VIN he provided were good to go and that the engine recalls were done. After my car died, I had it towed to my mechanic and was told the engine was bad. I called Russ Darrow Kia and informed them of the situation. I don't recall who I spoke with, but I asked about the recalls and any red flags that would void any warranties on the engine. I was told there were none and I should have the car towed to have them do an engine inspection. On September 7th, I called Kia because I had not heard anything about my car. I was told an inspection was done but the warranty was voided because a recall for NOX sensor had not been done. I called Kia consumer and spoke with a supervisor who just read a template of the Federal Lawsuit and how due to the voided warranty, Kia would not replace my engine. I explained how I had called prior to buying the car and confirmed the engine was up to date with any recalls and I had not received any recall notices for the NOX sensor nor any others pertaining to the engine. I only ever received a recall notice about the anti theft software. The supervisor was extremely insensitive toward me and told me there were numerous recalls and that whomever I called at Kia would have never told me the car was good to go. I would've taken it in if I knew about the recall, or any other. They are refusing to replace the engine. Kia is charging me $190 for their diagnosis and a quote on a replacement engine. The car was well maintained with prompt oil changes. I feel like I'm being scammed.