NHTSA Complaint #11716837 — 2011 KIA OPTIMA

I was driving in the highway doing about 80mph passing a semi truck when all of a sudden my vehicle went from 80 down to 50 mph and I was jerked forward. I thought I was rear ended but when I looked in my rear view mirror no cars were behind me. I looked down and noticed my engine light, battery light and oil light were on and turned down my music and could hear my engine was no longer running. Thankfully there wasn't much traffic and I was able to coast to the side of the highway and turn the car off. If someone would have been behind me I am confident I would have been hit. The problem has since been confirmed by a dealership and info has been sent to Kia. The dealership was unable to provide me with a loaner car as "they had none available" so I contacted Kia corporate and they are telling me my only option is that I have to come out of pocket for a rental and they will reimburse 40$ per day. I don't think especially since I had to pay for 2 nights in a hotel as I was stranded, a few hundred dollars for a tow that I should have to pay anything as the issue with what happened to my car is the fault of Kia at the time of manufacturing. At this time I have been without a vehicle for 1 week. I was told by the dealership today that they sent all of the required info over to Kia to get word on whether the lifetime extended warranty would pay for my car to be repaired. The previous owner before me did have the KSCS update performed as mandated by Kia. My problem is I am already out almost 1000$ and now they are telling me I have to pay for a rental also, they will not help me except for reimbursement which doesn't even cover half the cost of a rental per day. I am not a rich person and I cannot afford that. Everything I've read and been told indicates that a loaner or rental car is to be provided me especially if it is due to a safety concern/recall issue. I've spoken with several kia representatives and I get nowhere. I am upset.