NHTSA Complaint #11613633 — 2016 FORD ESCAPE

After riding around with a friend one afternoon, we went to a drive-thru for a snack and my car began to notify me that it was overheating. The dashboard stated that I should pull over and immediately shut off the engine for it to cool down. Upon doing so, I checked the coolant level, and upon releasing pressure, I noticed the coolant was low. I drove to the nearest Autozone and appropriately filled the coolant levels as needed. After that, the engine never overheated again, but it began to have issues accelerating, as well as running rough upon starting the engine and while in idle. A couple days later, the check engine light came on so I took my vehicle to the nearest Ford Dealership to see what was going on. Ford concluded that coolant was leaking into the 2nd cylinder of my engine. Due to this, the entire engine needs replaced at only 160,000 miles on a not even 10 year old vehicle. After investigating online, I noticed that thousands of other Ford vehicle owners with the same make, model, and year, are having this exact same issue. Ford knew that they were mass producing engines with faulty head gaskets and now their customers are paying for it out of pocket. Ford needs to make this right for their customers and issue a recall on the entire engine.