NHTSA Complaint #11613572 — 2018 SUBARU OUTBACK
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11613572 |
| Vehicle | 2018 SUBARU OUTBACK |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CT |
Consumer Description
In past 3 years after not being driven for 3 days the car would not start. We had the battery charged and replaced twice . When I spoke to another Subaru owner I was informed of a lawsuit against Subaru concerning parasitic battery draw by the Starlink system. I contacted Subaru of America and was told there was no recall but I am entitled to extended warranty on the T 16 DCM unit (a fuse for Starlink). They said I would be responsible for any charges to fix the issue. When I called my local Subaru dealer they said I may have to pay for diagnostics even if it was the DCM fuse as the problem. I feel Subaru knew about this problem and should fix it without charge.
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