NHTSA Complaint #11613284 — 2016 FORD FOCUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11613284
Vehicle	2016 FORD FOCUS
Component	POWER TRAIN
Date of Incident	April 16, 2024
Date Filed	September 8, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I had a powertrain failure on the highway and went Ford fixed it. They only fixed one component of a three component issue saying that if the components did not break they could not fix it. When I picked it up I drove it again and the second component of the powertrain failed which caused me almost to get in a second accident. Then when I went back to Ford and told them that I wanted the third piece replace, they said they could not replace it because it was not broken. I called Ford motor Company and they pass it off to try and push it off on the lemon law which will not work because it's not that type of failure we believe. Please check into this. Thank you very much

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