NHTSA Complaint #11613215 — 2014 DODGE DART

Vehicle VIN [XXX] transmissions shift cable bushing issue. It's broken now. Under a recall. Took vehicle to Bob Moore Dodge in OKC 09/07/2024. They acknowledge the VIN is under recall. The part is broken today. But the part is not available. Per Bob Moore Dodge the part is not available in OKC, or anywhere in the US and may never be available. The y suggested I try going to another Dodge Dealer in town - 20 miles away, David Stanley Dodge, but even then, they admit David Stanley Dodge does not have the part. And they admit the vehicle may not be safe to drive. Mopar site [XXX] clearly shows the parts are available. So I think there is an issue here. Bob Moore Dodge in OKC just does not want to mess with fixing this issue? Or is the Mopar site wrong? So it's a Dodge vehicle. Broken down now. Transmission shift cable no longer attached to the transmission. Recall on this exact issue. I'm told it's not going to be fixed today, tomorrow and perhaps never. Bob Moore Dodge in OKC contact is Aarron -844-710-0566. 7420 NW Expy in OKC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)