NHTSA Complaint #11612896 — 2020 CHEVROLET MALIBU

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11612896
Vehicle 2020 CHEVROLET MALIBU
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 77,765 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The contact owns a 2020 Chevrolet Malibu. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as needed. The contact stated that the vehicle stalled prior to accelerating. Additionally, the check engine warning light was illuminated. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with power train control module failure. The contact was informed that the power train control module needed to be replaced. The contact was advised to contact the dealer. The dealer was made aware of the failure. The manufacturer was made aware of the failure but provided no assistance. The contact was informed of an unknown recall campaign; however, the VIN was not included. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 77,765.

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