NHTSA Complaint #11701372 — 2020 CHEVROLET MALIBU

Problems with my transmission for over two years, I’ve searched the website and have taken it to a dealership since. The vehicle has had a hard shift and problems to accelerate. The issue continues to get worse and my car has stopped while in drive, only allowing me to go backwards. It was within warranty and low miles. I was told that that’s what new cars do. Transmission fluid has always been full and topped off. In order to know what is wrong I am told I would have to pull my transmission and was suggested to replace it because it would be an easier fix. The steering also pulls. I’ve contacted the dealership and was told to contact Chevy for recall and since it was not in their data they could do nothing for me.