NHTSA Complaint #11718928 — 2020 CHEVROLET MALIBU

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11718928
Vehicle 2020 CHEVROLET MALIBU
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

Several things have been going wrong with this car. I have only had it for about 7 months. Minimal driving. Got the car with 84,000 miles and it now has 88,000 miles. About 2 months ago the check engine light came on. Got it into a shop and they said an oil change may possibly help with this. Got the oil change, cleared the code, drove it around and check engine light came back on. Brought it back to the shop and now the entire valve cover needs replaced. It’s been about 2 weeks since then haven’t had it fixed due to low funds. A couple days ago I was driving with two [XXX] olds in the car and was at a stop light. After about a minute the cars engine turned completely off lost all power including the center screen that displays your settings and radio, all lights, and the screen behind the wheel all with my foot on the break at a stop light. Due to this situation I was unable to turn my hazards on to alert the cars coming up being me at a green light absolutely panicked that we were going to get into an accident. A little while after the car turned back on, but unfortunately when trying to push down on the gas pedal nothing was happening. No revving sound and no movement of the car. Car still in drive. A police officer pulled up behind me to check if we were okay. He stayed to keep us safe until people came to push the car off to the side. During the push the wheel was almost completely locked up as well as the breaks. This is not the first time the breaks have locked up on me. Next day we got the car to a safe area to be parked. A couple days later went to try and turn the car on and immediately the car is shaking violently and making horrible noises. The car is unsafe for me to drive and unsafe for people on the road. This car is completely unable to be driven now also due to the horrible shaking. No recalls were found under my VIN, but all of these signs seem to be a problem for other people. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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