NHTSA Complaint #11612433 — 2019 FORD F-250

We are experiencing issues with the AC / Radio Control Head in our 2019 Ford F250 Super Duty, Crew-Cab Truck. Some of the controls for the AC unit are inoperable specifically the re-circulation control. As a result, the AC system is delivering humid air, and the system is also delivering extremely unpleasant odors into the cab of the vehicle. Some more serious than others including, exhaust fumes, engine compartment oil and gas odors, and sewage odors when stopped at an intersection. This has been going on for over 6 months now and the local dealership including Ford customer Service continue to inform me the part is on back order. After researching this further, it appears Ford is experiencing this problem with their Explorers, and it has become a recall for this model. This has become a serious issue for us as we experience nausea, headaches and our clothing absorbs these odors causing ongoing discomfort. This is my work truck, and I have associates and customers in my vehicle. It has caused me unwanted stress and tension as a result of these issues. I believe this is occurring with other F-Series trucks as it is noticeably clear there are no parts available. I have called several dealerships throughout Arizona and across the country, no one has them available. One dealership had a part in Michigan however, they were holding it for a customer. They advised me their customer is experiencing the same thing we are with our Truck. I believe this should be registered as a recall for this problem considering what I have uncovered during my research. This is a serious problem that will only get worse if not resolved soon.