NHTSA Complaint #11667687 — 2019 FORD F-250

The contact owns a 2019 Ford F-250. The contact stated while driving 30 MPH and depressing the accelerator pedal, the vehicle failed to respond as intended and lost motive power. The contact reversed over to the right side of the roadway and exited the vehicle. The contact inspected under the hood but found no cause for the failure. The contact re-entered the vehicle, shifted into reverse, and reversed back into the driveway. The contact stated the failure had occurred on two separate occasions. The vehicle was towed the dealer where it was diagnosed and determined that rodents had chewed on the wiring harness, and the wiring harness needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and opened a case. The contact was referred to the NHTSA Hotline to report the failure. The approximate failure mileage was 82,000.