NHTSA Complaint #11612406 — 2013 RAM 1500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11612406
Vehicle	2013 RAM 1500
Component	SERVICE BRAKES
Date of Incident	August 27, 2024
Date Filed	September 3, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

Service Electronic Braking System, ABS, and traction control lights are all firing. Mechanic diagnosed failed ABS module but Ram dealers in my area (Birmingham, AL) have confirmed the part is not available and can not give me a estimated timeframe for repair. This renders my vehicle unsafe to use while I wait on a part Ram is unable or unwilling to provide. Another mechanic gave me the same story and my limited research shows this has been going on for at least 3 years. Dealerships are taking the few available parts for warranties I assume, leaving local mechanics and older vehicles unable to obtain the necessary parts for safe operation which is unacceptable and creates unnecessary danger.

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