NHTSA Complaint #11611987 — 2018 SUBARU OUTBACK

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11611987
Vehicle	2018 SUBARU OUTBACK
Component	ELECTRICAL SYSTEM
Date of Incident	August 4, 2024
Date Filed	September 1, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

When I bought my car I had issues with the Head unit the screen would got out and I would have no backup camera or radio.The dealer had the car for Two months before I called Subaru to see if they could get my me unit.It was taken care of.Now the problem has come back the screen freezes, jumps goes dark (I have video) I can’t use the bluetooth to call anyone. I call Subaru of America about this and they say make an appointment with the dealership and we will go there when they know what’s happening…..

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