NHTSA Complaint #11611933 — 2024 FORD MAVERICK
SERVICE BRAKES issue reported to NHTSA
Complaint Details
| ODI Number | 11611933 |
| Vehicle | 2024 FORD MAVERICK |
| Component | SERVICE BRAKES |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
New 2024 Ford Maverick. 12,000 miles. At around 10K miles, a factory recall regarding the firmware driving the brake light system was performed. This has 'broken' the factory installed trailer braking system that applies braking to an attached trailer with electric brakes. This is very dangerous, since failed trailer braking can cause a severe accident. The factory system shows alerts on the dash: when a trailer is electrically connected to the truck, the system responds with "Trailer connected". And now, that same message appears, but as soon as you apply brakes, either physically or by the factory system, an alert says, "Trailer disconnected". This never happened before the recall was performed. Also, If you connect the trailer and the system says "trailer connected", if you adjust the braking 'gain' in the cab of the truck, the system says "no trailer", and yet the other alert says "trailer connected". This is a computer firmware fault. This has been recorded by other owners online.
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