NHTSA Complaint #11611712 — 2020 FORD EDGE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11611712
Vehicle	2020 FORD EDGE
Component	POWER TRAIN
Date of Incident	July 1, 2024
Date Filed	August 29, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

The torque converter is slipping mostly during speed up in lower gears as a shuddering experience. Not safe to pass during these hick-ups due to the hesitations. I had it in at Apple Ford in White Bear Lake, MN. where they found it in the diagnostic performance. No warning lamps. It first started at around 67 or 68K miles. 70k miles on it now.

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