NHTSA Complaint #11611684 — 2013 HYUNDAI VELOSTER
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11611684 |
| Vehicle | 2013 HYUNDAI VELOSTER |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | FL |
Consumer Description
One night I was driving on the highway and my check engine light came on. At first I thought it was weird because I had just gotten the car from a dealership three weeks prior. I pulled into a gas station and checked my oil which was low so I added some oil that I had bought. As I was driving home the car suddenly developed a tick and started to lose power. The turbo stopped working. I was pretty concerned about this so the next morning I decided to top off the oil and I decided to take the car into a shop. The first shop heard the engine knock and told me that my crankshaft might be going bad but I wanted a second opinion so I took it to a trusted shop who heard the engine knock and told me the engine would need to be replaced. I called the warranty company and they inspected it at the shop and said the engine would need to be torn down for diagnosis. I had to agree to pay for the shop to tear down the engine if it would not be covered. The shop found metal shavings in the oil pan. Once the engine was apart, they said that the rod bearing was bad. The car and engine are available for inspection.
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