NHTSA Complaint #11611445 — 2020 TOYOTA COROLLA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11611445
Vehicle	2020 TOYOTA COROLLA
Component	ELECTRICAL SYSTEM
Date of Incident	August 20, 2024
Date Filed	August 28, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

Vehicle would not start. After the vehicle's battery was jumped, the vehicle would start, but upon moving the vehicle, the dashboard message read, "Engine Stopped - Steering Power Low." There are numerous entries in online forums of others looking for solution for the same issue. Sometimes others have said that this occurred while in stop-and-go traffic on the highway or idling at a red light. Clearly, if a vehicle becomes disabled on a roadway with no prior warning of a failing battery, that is a safety issue. There was no warning of a failing battery. Battery was replaced, which was a surprise for a 2020 vehicle. However, this issue has occurred in newer vehicles as well if you review the comments in the online forums. Failed battery was tested and measured 67CCA/295CCA @11.44V. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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