NHTSA Complaint #11611086 — 2021 FORD F-150 HYBRID

The truck is a 10-speed and the 10 gears are displayed on the dash. While driving down the road, the gears start to disappear. Once it gets to the gear you are in, it will force a hard downshift. It will continue to force a downshift into first gear and the truck stops with hard engine breaking. The first time (6/26/2024), I was almost rear ended. If you put the truck into neutral, all gears reappear and you can start to drive again without any indication of transmission issues until the gears start to disappear. Ford dealership has attempted to fix multiple times, but continues to happen. If not expecting, is very sudden and can cause rear-end collision or loss of control. I have a detailed record of the incidents (date, speed, mileage, etc.) as well as multiple videos demonstrating the issue. Not able to upload videos.