NHTSA Complaint #11610972 — 2016 FORD F-150

The contact owns a 2016 Ford F-150. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the vehicle failed to stop as intended. Additionally, the brake warning light was illuminated. The contact stated that the brake pedal was depressed to the floorboard; however, the failure caused the vehicle to not stop at a stop light. The vehicle was slowly driven to an independent mechanic and the independent mechanic refilled the brake fluid. The contact stated that the brake fluid level was below the normal level within two minutes. The vehicle was diagnosed with brake master cylinder failure. The contact was informed that the brake master cylinder needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. The contact was advised to take the vehicle to the dealer for a diagnostic test. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 70,480.