NHTSA Complaint #11654442 — 2016 FORD F-150

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11654442
Vehicle	2016 FORD F-150
Component	SERVICE BRAKES
Date of Incident	June 14, 2024
Date Filed	April 14, 2025
Mileage	335,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

The contact owns a 2016 Ford F-150. The contact stated that while driving approximately 50 MPH, the transmission unexpectedly downshifted. The contact was able to pull over to a nearby parking lot, and the vehicle was turned off and restarted to continue driving. The vehicle was taken to the dealer, who was unable to diagnose or repair the vehicle. The vehicle was taken to another dealer, Sea Breeze Ford (1701 NJ-35, Wall Township, NJ 07719), who diagnosed that the brakes might have caused the failure. The dealer replaced the brake pads and rotors on all four wheels. The manufacturer was informed of the failure and confirmed that the vehicle was not under a recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 335,000.

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