NHTSA Complaint #11610332 — 2016 VOLKSWAGEN TOUAREG

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	11610332
Vehicle	2016 VOLKSWAGEN TOUAREG
Component	FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident	November 13, 2021
Date Filed	August 22, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

car has a design flaw. If car sits in the sun the emergency stop braking system will fail due to heat. The camera/computer board is mounted in the ceiling behind the rearview mirror. when the sun is out the system will fail do to heat. This problem is in Volkswagons, Audi's and Porche's with various models. The issue is described in detail in multiple blogs and car clubs. I bought the car used. I think this system is as important for safety as airbags. As a 2 stage safety feature to avoid an accident. This failure also affects the Adaptable Cruise Control. Car color and climate affect this system. Volkswagon has an AEB recall but refuses to acknowledge the design flaw. Problem keeps occurring.

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