NHTSA Complaint #11610244 — 2023 SUBARU OUTBACK

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11610244
Vehicle	2023 SUBARU OUTBACK
Component	SERVICE BRAKES
Date of Incident	January 1, 2023
Date Filed	August 22, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

Car pulses randomly when braking, usually begins once speed drops below 20mph. Dealership completed a “reset and relearn” per Subaru’s instructions, which made the problem occur more often than before. Problem was brought to the dealerships attention shortly after purchase, but unable to assist until they were able to duplicate the problem, which happened in July 2024 after the reset and relearn was completed at 24k service. Vehicle was brought to dealership at least six times between January 2023 and July 2024.

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