NHTSA Complaint #11517305 — 2023 SUBARU OUTBACK

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11517305
Vehicle 2023 SUBARU OUTBACK
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WI

Consumer Description

I purchased the vehicle about a month ago and almost on a daily basis the precollision breaking system would cause the car to break when there was nothing there. It has picked up parked cars on the side of the road as well as breaked for no apparent reason. I have been almost rear ended a number of times. The precollision breaking system takes several steps to turn off and needs to be turned off every time the car is started. I spoke to the dealership and brought the car in to be looked at. I thought maybe the cameras were too sensitive. I requested for the precollision breaking system to be disconnected since I felt like it was a safety concern. They were unable to reduce the sensitivity or disable the system. They said they could disable it but in doing so I would lose several other features on the car. They could not tell me which ones.

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