NHTSA Complaint #11508765 — 2023 SUBARU OUTBACK

The contact owns a 2023 Subaru Outback. The contact stated that while parked with the brake pedal depressed when the vehicle suddenly lunged forward and jumped the curb onto the sidewalk. The vehicle ended up in the glass of the store in front of the parking space. The air bags did not deploy. The vehicle was towed to the dealer. There were no warning lights. A police report was filed. The front end, bumper, hood, side panels, and fog lights were all damaged. The storefront, a nearby pillar, and decorative stone were also damaged. There were no injuries. No medical attention was needed. The dealer had not been diagnosed and or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 268,000.