NHTSA Complaint #11609924 — 2016 KIA OPTIMA

The contact owns a 2016 Kia Optima. The contact stated that the front driver’s and passenger’s side windows and the rear driver’s side and passenger’s side windows were inoperable and would not open or close. The vehicle was taken to the local dealer who diagnosed the vehicle and determined that the window regulators for each window had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not contacted regarding the failure. The contact also stated that the exterior door handles on the front and rear passenger’s side doors had fractured. The cause of the failure was not yet determined. The vehicle was not repaired. The failure mileage was 85,000.