NHTSA Complaint #11609604 — 2016 JEEP CHEROKEE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11609604
Vehicle	2016 JEEP CHEROKEE
Component	POWER TRAIN
Date of Incident	July 30, 2024
Date Filed	August 20, 2024
Mileage	92,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

The contact owns a 2016 Jeep Cherokee. The contact stated that the 4WD light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the Power Transfer Unit had failed and needed to be replaced. The contact related the failure to NHTSA Campaign Number: 20V343000 (Power Train); however, the dealer confirmed that the VIN was not included. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 92,000.

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