NHTSA Complaint #11609539 — 2023 SUBARU SOLTERRA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11609539
Vehicle	2023 SUBARU SOLTERRA
Component	ENGINE
Date of Incident	August 4, 2024
Date Filed	August 19, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Leased the vehicle in November 2023, the Air Condenser failed at the beginning of August, it no longer blows cold air. I have a 1year old baby, it’s California in the summer and it gets 105+ outside, in the car is even hotter. This is a safety hazard, my daughter can no longer be in the vehicle, and my wife is also pregnant driving it to work every day. The vehicle is still waiting to be repaired since August 4th when the issue was identified, and the date of August 12th since the manufacturer has identified the issue at their repair shop. The air condenser has not come in yet.

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