NHTSA Complaint #11699653 — 2023 SUBARU SOLTERRA

Recently received a recall notice on the software and HVAC compressor. Took vehicle into dealership, and they told me my vehicle failed the recall. They said that there were only 7 replacement parts in the entire nation and they were all taken. When asked what impacts the failed recall will have, they told me I would have no heat due to HVAC compressor being fried. My family and I feel unsafe driving this vehicle without heat in the Wyoming/Colorado winters where windchills repeated get below 0F. Not having heat is extremely dangerous. Halladay motors of Cheyenne, WY refuse to provide us a loaner. This vehicle is truly a lemon and we can’t wait until the lease is up next year.