NHTSA Complaint #11659610 — 2023 SUBARU SOLTERRA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11659610
Vehicle 2023 SUBARU SOLTERRA
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State RI

Consumer Description

I am writing to express my concern regarding a series of significant issues I’ve experienced with my vehicle, all occurring within a span of less than six months and well within the 3-year/36,000-mile warranty period. 1.Battery Failure in Cold Weather: After the first exposure to below-freezing temperatures, the vehicle would not start on multiple occasions. This ultimately led to a full battery replacement. 2.Suspension and Rear Motor Issue: I recently brought the vehicle in due to an increasingly poor ride quality and excessive road impact. The inspection revealed a suspension issue and, more seriously, a failing rear motor that now requires replacement. 3.Electrical Malfunction – Blinker Failure: The vehicle is currently in the shop due to the failure of the left turn signal, which was traced to erosion in the casing housing the electrical wiring. These repeated failures are deeply concerning, particularly for a relatively new vehicle. I am requesting a thorough review of the situation and a clear resolution path, as this level of reliability is unacceptable for a vehicle still under warranty

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