NHTSA Complaint #11609432 — 2020 KIA TELLURIDE

The wind deflector/bug guard on the sunroof broke and pieces from the broken mechanism proceeded to lodge themselves throughout the track of the sunroof causing the entire track system to break/malfunction. There are several screws that were snapped from the plastic track, which then left the sunroof glass “bouncing” and unsecured on the car. If this was not noticed prior to hitting the highway or driving with any sort of speed I am confident the sunroof would have shattered causing a hazards for myself and children in the vehicle or flown off the car causing a hazard to others on the road. The car is currently at a KIA dealership being looked at, to which they suggested this because it’s becoming more and more “common”. Additionally it is not a cheap fix, quoted just under $4000 for parts and labor. Absolutely no warning lights or indicators stating the sunroof was “open” or malfunctioning. Even once it was no longer attached to the track/bracket system it was not triggering the light indicating it was open like it does normally and with all other doors/windows.