NHTSA Complaint #11700938 — 2020 KIA TELLURIDE

The 2020 Kia Telluride has an issue with the metal window trim pieces. It was purchased as a Certified Pre-Owned vehicle and we have had to have the trim piece replaced at least three times by the Kia Dealer. The piece keep becoming loose and falling off. Some of the pieces on my vehicle have jus fallen off. At interstate speeds of 70 MPH it would be very dangerous. Fortunately, no incident has happened that has hurt anyone, yet. The 2023-2025 models have been recalled for this exact same issue, and it needs to happen for ALL Kia Telluride models including the 2020-2023 models. It is dangerous and Ken Ganley Kia of New Port Richey is no longer assisting with any sort of warranty or repair unless I do the work. I am having to reach out to Kia and open a case number every time and the dealership is no longer being helpful. This is our primary vehicle used for getting children to school, leisure travel, and daily commuting. Attached are three different incidents of the exact same issue happening. 8/24/2025, 8/11/2025, and 11/21/2025. The dealership also repair some when we initially purchased the vehicle. All work orders can be provided via Ken Ganley Kia of New Port Richey.