NHTSA Complaint #11717105 — 2020 KIA TELLURIDE

My 2020 Kia telluride is Snow White Pearl. A few years ago the area above the windshield and below the sunroof started to chip off. When having recalls serviced I ask what Kia was going about the defective paint. I was told?”nothing”. I have research this issue several times online and it seems that the issue is prevalent in Snow White Pearl Kia vehicles. I was told by the service manager that the paint warranty was 3years and mine was expired. I was again at the Kia dealership today and when I got my trade in value they took off $2000 for the chipping paint and then had the nerve to tell me that it was covered under the corrosion warranty which is 60 month/ 100,000 miles. Although I only have 54000 miles on it, it is over the 60 months now. I am sure it was under the 60 months when I inquired about it, but the service manager neglected to inform me of this coverage. As I drive down the road I can see paint flakes flying off my car in the rear view mirror.