NHTSA Complaint #11609067 — 2018 RAM 2500

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11609067
Vehicle 2018 RAM 2500
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

The "Service Electronic Braking System" warning comes on and off intermittently with an annoying "DING" while driving. It never stays on and always just comes on, DING, and goes away but repeatedly. It will eventually go away after driving a bit but then comes back unexpectedly. This also disables the Cruise Control. There are tons of complaints throughout the RAM forums and I see a lot of complaints filed here on NHTSA. The dealer is obviously very aware of the problem as the replacement parts are not available except for months of waiting, if at all. The dealership has not only stated the part is a long lead item and on back-order but it will be $1200 to $1600 for replacement and that part may fail as well!

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